BenchmarkONE gives you 3 ways to stop a campaign:

Campaign Detail View

This will stop the campaign for ALL contacts.

  • Head to: Emails > Campaigns

  • Click on the campaign you'd like to stop to open up the detail view

  • Click on Actions and select Stop the Campaign

Contact List View

This is a great way to stop the campaign for specific contacts.

  • Filter and then select the contacts that should be stopped on the campaign.

  • Click on Actions and select Stop Campaigns

  • Select whether you want to stop all campaigns for the contact(s) or one specific campaign

Contact Record

This will stop the campaign for an individual contact.

  • Navigate to the Contact Record

  • Select the Campaigns Tab

  • A grey stop button will appear to the right of any campaign currently in progress. Click that button to stop the specific campaign.

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