BenchmarkONE

Messages will look manually sent, when ensuring your contacts don't receive emails on holidays.

Skip U.S. Holidays for Campaigns

Support Team

Learn how to create and edit regular and event-based campaigns and discover campaign best practices.

Campaigns

Detailed guide on creating and editing regular campaigns, event-based campaigns, and using a pre-built campaign template.

Step-by-Step Guide to Building a Campaign

Regular campaigns are used for general nurturing, while event-based campaigns are based around a specific date and time. Learn more!

Regular vs. Event-Based Campaigns

Learn how to build event-based campaigns and tie them to contacts via group action, individually, or through automation.

Building Event-Based Campaigns

Email campaigns help nurture and educate contacts on your brand, products or services. Follow these best practices when building campaigns.

Helpful Tips for Building Campaigns

Some best practices to ensure you’re setting up your emails correctly and getting the most out of your email marketing efforts.

Helpful Tips For Email Marketing

Follow this guide to learn how to use and customize BenchmarkONE's pre-built campaigns.

Using Pre-Built Campaigns

Campaigns & Best Practices

BenchmarkONE allows you to skip weekends for regular campaigns to avoid automating on Saturdays and Sundays. This article explains how!

How Can I Skip Weekends for Campaigns?

Appear more organic in your outreach to contacts by diversifying your send times. We explain how and why to use this feature.

Can I Schedule the Emails in my Campaign for a Specific Time?

Save time by duplicating your campaigns in BenchmarkONE! Here's how.

Duplicating Campaigns

You cannot change the date a step should run once your contact(s) are triggered for that step! Check out further details in this article.

Changing Campaign Dates

Learn how to stop a campaign from running for an individual or group of contacts.

Cancel a Scheduled Campaign

How-To Help

General guideline for how an event reminder campaign might look.

Flowchart: Event Reminder Campaign Automation

General guideline for how a new contact nurture campaign might look.

Flowchart: New Contact Nurture [Advanced]

General guideline for how a general nurturing campaign might look.

Flowchart: Nurture/Drip Campaign Break Down 180 Days [Advanced]

Flowcharts

Find answers and get help from Intercom Support and Community Experts

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