The ALL NEW version of Hatchbuck has launched! Check out all of the new and improved features, catch our on-demand customer webinar, register for Customer Success Hours and more.
On-Demand Customer Webinar
Did you miss our Hatchbuck Version 4.0 customer webinar, or want to see it again? It's live and on demand for you to view at any time. Learn everything that's new and improved in Hatchbuck Version 4.0.
Customer Success Hours
Once we launch and you have access to all of the new features and functionality of the app, you may have some questions. Register for Customer Success Hours to hop on a group training and get answers to any questions you may have.
Hatchbuck 4.0 Release Notes
Get the nitty-gritty on what's changed and what's new in the app. Access the full release notes here:
What to Expect During the Launch
Monday, April 10th
Good morning, new app! Our support team will be running full strength on Monday. With a new user interface and exciting new features, you may need help once we launch on the 8th. Here's how to get the help you need:
Register for Customer Success hours throughout the week to receive training and ask any questions you have about the new app.
You will have 24/7 access to up-to-date help articles and videos right here in the help center.
To report an issue, you can always submit a ticket or call our support team at 1-866-991-4888 ext 2.
Do I need to do anything to receive the new version of the app?
Nope! Every Hatchbuck customer will receive the update when we release the new app in a few weeks. There is no action needed on your part.
Has pricing changed?
Your pricing plan will remain exactly the same - you'll still pay by the number of users and contacts you need, but will get access to all of the awesome new features in Hatchbuck v4.0.
How do I get help once the new product is launched?
We'll be providing daily training webinars once the new product is launched. You will also have 24/7 access to help articles and videos in the help center. Finally, if you run into any issues, you can submit a ticket or call our support team at 1-866-991-4888 ext 2.