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Why Can't I Delete This?

If your admin has set user permissions, you may be blocked from removing contact, company or deal records.

Written by Support Team

If you are unable to delete...ย 

Contact, Company and Deal records:

  • User permissions are managed in BenchmarkONE by your system administrator(s). Due to user permissions, you may be blocked from removing records from your BenchmarkONE account.

Emails, Forms, Campaigns, and Rules:

  • You won't be able to edit or delete these items if the item has been locked by the user that created it AND you are not a system administrator.

Contact Statuses:

  • You won't be able to delete contact statuses if there are currently contacts tied to that. You will need to update those contacts to a new status before removing that entirely from your system.

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