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Changing Campaign Dates

You cannot change the date a step should run once your contact(s) are triggered for that step! Check out further details in this article.

Support Team avatar
Written by Support Team
Updated over 10 months ago

Once your campaign has started and your contacts are on a campaign step, you cannot change the date it should run. We suggest ensuring all of the information you entered for each campaign step is 100% accurate before starting your campaign.

If your campaign has not started for any contacts, or you need to adjust a run date that no contacts are waiting on, you can change the campaign dates by following these steps:

  • Navigate to Emails > Campaigns.

  • On the campaign list view screen, click on the campaign that you want to edit.

  • Use the Edit Automations button to open up the campaign editor.

  • You can change the day a step should run by clicking in to the Day box in the left hand column:

  • Type in your desired day and click save:

  • Another option is to click the Edit Pencil for any step:

  • Edit the Run Day at the top and click Save. If you want a more specific run time, click on Advanced Timers:

  • This will provide you the options to not run on the weekends, U.S. Holidays or to run at a specific time in contact or user time zone:
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