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Creating and Tracking Links in Emails
Creating and Tracking Links in Emails

Hyperlink your text so BenchmarkONE can track email link clicks.

Support Team avatar
Written by Support Team
Updated over a week ago

Creating and tracking links in your emails is easy!

Remember: BenchmarkONE tracks links for you automatically, but you MUST hyperlink your text in order for us to do so.

Once link tracking begins, you will want to see if and where people are clicking.

How to View Link Click Activity –

1. Sales Dashboard

In the Activity Feed of the sales dashboard, you can view link clicks by Time Period and Sales Rep.

2. Contact List View 

From your contact list, select the Filter button. Under the Contact Activity header, select Link Activity.

Enter the link URL you are interested in viewing and select the filter parameters. Once these are selected, click Add and then Close & Apply.

3. Contact Record

You can view an individual contact's link clicks within the Activity Feed tab.

4. Email Template

Head to Tools > Email Templates. Click into the email template name and view the statistics in the right-hand column.

5. Reports

From the main navigation, head to Reports > Emails to view the following reports:

  • Email Activity by Day Summary

  • Email Activity by Date Sent

  • Email by Template

  • Clicks by Contact

  • Link Activity

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