BenchmarkONE will automatically calculate a Contact Score based on your contact's specific actions. For a refresher on how contact scoring is calculated, check this out.
To increase the Contact Score for multiple people:
Filter your contact list view
Check the boxes next to the names on your list to update or the box in the header row next to "Name" to select all.
Click Actions > Adjust Contact Score
You are able to add or subtract points from the Contact Score
To increase the Contact Score for one person:
In the Contact Record, select Actions > Contact Scoring