BenchmarkONE will automatically calculate a Contact Score based on your contact's specific actions. For a refresher on how contact scoring is calculated, check this out.

To increase the Contact Score for multiple people:

  • Filter your contact list view

  • Check the boxes next to the names on your list to update, or select the box in the header row next to "Name" to select all.

  • Click Actions > Adjust Contact Score

You are able to add or subtract points from the Contact Score:

To increase the Contact Score for one person:

  • In the Contact Record, select Actions > Contact Scoring

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