All Collections
Contacts
Learn how to add, organize, segment, and manage your contacts using BenchmarkONE's CRM.
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Activity Feed: Deliverability Status Indicators
Step-by-Step Guide To Contact Statuses
Using Tags
Adding or Removing Tags
Adding and Filtering by Custom Fields
Custom Field Character Limit
How Contact Scoring Works
Updating How Your Contact Scores Are Calculated
Adding and Using Lead Sources
How do I use Purchases?
Connecting Contacts+ and BenchmarkONE
Quick Actions Menu
Manually Unsubscribe a Contact
Organizing Your Spreadsheet Before Importing
Step-by-Step Guide to Importing a Spreadsheet
Importing Existing Contacts & Companies
Merging Duplicate Contacts
Separate Contact First and Last Name in Excel
How to Convert Your File to UTF-8 Encoding
Adding a Single Contact
Manually Adding Contacts Quickly
How BenchmarkONE's Social Media Snapshot Works
Choosing/Changing Profile Pictures
Attaching Documents To A Contact Record
Manually Boosting Contact Scores
How To Boost Contact Scores with Automations
Tying Events to Contacts
Export My Contact List
Adding & Editing Contacts Through Gmail Integration
Viewing Gmail Integration Activity in BenchmarkONE
Filtering on Negative Tags
Customize the Contact List View
Tag Score vs. Contact Score
Filter the Contact List View
Contact Filters
Contact Activity
Email Activity
Filter Contacts That Have Clicked Links in Emails
Filter by Tags
Advanced Searching
Updating Multiple Contacts or Taking a Group Action
Finding Contacts Who Have Unsubscribed or Complained of Spam
Finding Contacts with Bounced or Invalid Email Addresses
Finding Contacts Without an Email Address
Check Your List To Avoid SPAM Complaints
What Does "Can/Cannot Be Sent an Email" Mean?
What Does Follow Up Frequency Mean?