All BenchmarkONE images must first be imported into the system and placed within an Image section block inside the template to display properly. Templates are 600px wide and it's recommended to resize images to the size needed within the editor before uploading them. This will ensure proper formatting and smaller file sizes.
Accepted file types:
PNG - Good for images with transparency, logos, and icons.
JPG (JPEG)- Ideal for photos with many colors and when prioritizing smaller file sizes.
GIF - Can be used for simple animations,
💡 Tip: Images should be under 1MB in file size. If images are larger than 1MB in size, email clients will auto-condense them and things could look blurry in the inbox. Logos and icons should be no wider than 200 pixels.
Recommended width in pixels for columns:
1-column: 600px
2-column: 300px
3-column: 200px
Common Image Issues:
Images in a text block will not render with proper mobile responsiveness. Because of this, it is suggested to place images in image blocks.
Images in a text block do not allow for padding adjustment and therefore do not allow adequate text wrapping. To keep things clean and render the best across email clients, use image blocks and text blocks.
Photo is rotating in your template. In this scenario, the image was uploaded from a mobile device which includes its original rotation information. To correct this, open in an editor on your computer and resave in a different image format.
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