BenchmarkONE

Discover why you may or may not see if a contact opens an email.

Recording Email Opens

You will want to stick to standard HTML/CSS to create your emails for maximum compatibility. Here's why!

Find drafts that weren't saved as email templates.

Test emails and basic emails sent to one recipient will not populate the footer. Learn more.

Don't be concerned if your internal emails sent through BenchmarkONE land in your spam folder. Learn more!

BenchmarkONE templates are designed to look great in all email clients, but you may notice that Outlook displays your emails differently.

Gmail will not load images for unauthenticated messages by default. It is recommended to authenticate your email domain to solve this issue.

If you've created a great looking (but long!) email, you may notice that Gmail is clipping your message and hiding some of your content.

Find answers and get help from Intercom Support and Community Experts

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