BenchmarkONE

Understanding contact deliverability statuses within contact activity feeds.

Activity Feed: Deliverability Status Indicators

Statuses help to identify your relationship with contacts and how they evolve through the nurturing process.

Tags are a great way to segment, organize, and track contacts

Use automations, work from a record, or take a group action.

Custom Fields allow you to store additional information, but there is a character limit you should be aware of.

Edit the points associated with each available action to track your contacts' engagement.

Track your channels to find out where your hottest leads are coming from.

Here is a guide to setting up your categories and using the manual purchase tool.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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